FAQ

WPT Global Casino offers new players a generous 100% deposit match bonus up to $1,500. To claim this welcome offer, you'll need to make a minimum deposit of $30. This bonus gives you double the playing power right from the start, allowing you to explore more games and extend your gaming sessions. The bonus funds will be credited to your account automatically after your qualifying deposit is processed. Remember to check the current terms and conditions on the promotions page, as bonus offers may be updated periodically.

WPT Global Casino supports a wide range of payment options to accommodate players' preferences. You can deposit using credit cards (Visa and MasterCard), e-wallets (Neteller, Skrill, and MuchBetter), prepaid options (PaySafeCard and Neosurf), bank transfers, and cryptocurrencies (Bitcoin, Ethereum, and Tether). All transactions are processed securely using advanced encryption technology. Most deposit methods provide instant funding, while withdrawal times vary depending on your chosen method. E-wallets typically process within 24 hours, while bank transfers and card withdrawals may take 3-5 business days to complete.

Creating an account at WPT Global Casino is quick and straightforward. Start by clicking the 'Sign Up' or 'Register' button on the homepage. You'll need to provide some basic information including your email address, create a secure password, and enter personal details like your name and date of birth. Make sure all information is accurate, as it will be verified later during the KYC process. After completing registration, you'll receive a confirmation email with a verification link. Click the link to activate your account, and you'll be ready to make your first deposit and claim your welcome bonus. The entire process typically takes less than five minutes.

WPT Global Casino features an extensive collection of games from leading software providers including Evolution Gaming, NetEnt, Pragmatic Play, Red Tiger Gaming, and more. The game library includes popular slots like Big Bass Return to the Races, Gates of Olympus Super Scatter, Big Bass Bonanza 1000, and 5 Lions Megaways. Beyond slots, you'll find a comprehensive selection of table games including blackjack, roulette, baccarat, and poker variants. The casino also offers immersive live dealer games that bring the authentic casino experience to your screen. With new titles added regularly, there's always something fresh to explore at WPT Global Casino.

WPT Global Casino requires identity verification (KYC) to comply with regulatory standards and ensure a secure gaming environment. You'll typically need to complete verification when requesting your first withdrawal or when reaching certain deposit thresholds. The process requires submitting copies of your identification documents (passport, driver's license, or ID card), proof of address (utility bill or bank statement from the last 3 months), and verification of your payment method (photo of credit card showing partial numbers or screenshot of e-wallet account). Documents can be uploaded directly through your account dashboard. The verification team usually processes submissions within 24-48 hours, after which you'll receive confirmation via email.

At WPT Global Casino, withdrawal limits vary by payment method and player status. Standard players can typically withdraw between $10 and $5,000 per transaction, while VIP members enjoy higher limits. The casino processes withdrawal requests within 24 hours, though actual receipt of funds depends on your chosen payment method. E-wallets like Skrill and Neteller usually deliver funds instantly after processing, cryptocurrency withdrawals take 10-30 minutes, while bank transfers and card withdrawals may take 3-5 business days. There are no fees charged by WPT Global for withdrawals, though your payment provider might apply their own charges. Players can track the status of their withdrawal requests in the 'Transaction History' section of their account.

Yes, WPT Global Casino is fully optimized for mobile play across all devices. You can access the platform through your smartphone or tablet's web browser without downloading any additional apps. The mobile version offers the same features as the desktop site, including account management, deposits and withdrawals, game play, and customer support. The responsive design adapts seamlessly to different screen sizes, providing an optimal gaming experience whether you're using an iPhone, Android device, or tablet. Most games in the casino's library are developed with HTML5 technology, ensuring smooth performance and high-quality graphics on mobile devices.

WPT Global Casino offers multiple channels for customer support. The most direct method is live chat, available directly on the website 24/7 for immediate assistance. For less urgent matters, you can email the support team at support@wptglobal.com, with typical response times of 24 hours or less. The casino also maintains a comprehensive FAQ section where you can find answers to common questions without waiting. Support is provided by knowledgeable representatives who can assist with account issues, banking questions, bonus terms, technical problems, and any other concerns you might have during your gaming experience.

WPT Global Casino is committed to promoting responsible gambling and offers several tools to help players maintain control. These include deposit limits that allow you to set daily, weekly, or monthly caps on how much you can deposit; session time limits to manage how long you play; reality checks that provide periodic reminders of your playing time; self-assessment tests to evaluate your gambling habits; temporary time-outs ranging from 24 hours to 6 weeks; and self-exclusion options for longer periods when needed. You can activate these features through your account settings or by contacting customer support. The casino also provides information about professional gambling support organizations for players who need additional help.

WPT Global Casino employs industry-leading security measures to protect your personal and financial information. The site uses advanced SSL encryption technology to secure all data transmissions, ensuring that sensitive information cannot be intercepted by unauthorized parties. The casino follows strict data protection policies compliant with international standards and never shares your personal details with third parties without consent. All payment processing is conducted through secure, reputable payment providers with their own additional security protocols. The platform also undergoes regular security audits and updates to maintain the highest level of protection against emerging threats, giving you peace of mind while enjoying your gaming experience.

Bonuses at WPT Global Casino typically come with wagering requirements that must be completed before you can withdraw any associated winnings. For the 100% welcome bonus up to $1,500, you'll generally need to wager the bonus amount 30-40 times before withdrawing. Different games contribute differently toward these requirements: slots usually contribute 100%, while table games like blackjack and roulette may contribute 10-20%. The casino provides a clear breakdown of contribution percentages in their bonus terms. Most bonuses have a validity period of 30 days, meaning you must complete the wagering requirements within this timeframe. Always check the specific terms for each promotion, as requirements may vary between different bonus offers.

Yes, WPT Global Casino embraces cryptocurrency transactions, offering Bitcoin, Ethereum, and Tether as payment options. Using crypto provides several advantages including enhanced privacy, faster processing times for both deposits and withdrawals, and freedom from traditional banking restrictions. Crypto deposits are credited to your account almost instantly after blockchain confirmation, while withdrawals are typically processed within minutes to hours, significantly faster than conventional payment methods. There are no fees charged by the casino for cryptocurrency transactions, though network fees may apply. To use crypto, simply select your preferred cryptocurrency at the cashier, follow the wallet address instructions for deposits, or provide your wallet address for withdrawals.